This policy covers the AdornTrade Dropship app for Shopify ("the app"), operated by Guangzhou Jewena Jewelry Co., Ltd., Room B127, 6/F, No. 55 Huangcun Road, Guangzhou, Guangdong, China. It explains what the app accesses when a merchant installs it, why, and how long the information is kept. Our general privacy policy covers the rest of this website, and our data processing terms set out our commitments to merchants.
Information the app accesses
- Store information: store domain, store name, contact email and store currency — used to set the app up, to price products in your currency, and to send you payment links for supplier orders.
- Products created by the app: the IDs, SKUs, prices and stock levels of products and variants the app created in your store — used to keep price and stock in sync.
- Orders routed to us as supplier: for orders that contain our products, Shopify sends us a fulfillment request with the items, the order number and the shipping recipient's name, address and phone number. We use these only to create and ship the supplier order and to report the tracking number back to your store.
Storage and retention
- The app stores store information, product links and order references (order numbers, supplier order numbers and tracking numbers). Recipient names and addresses are passed to the supplier order on our website, where they are kept as the shipping record of that order for as long as accounting, tax and customs rules require.
- When you uninstall the app its access to your store ends immediately. Shopify then asks us to delete your store's data and we delete all app records about your store.
- Customer data requests and deletion requests received through Shopify are answered within 30 days.
Security
All connections between Shopify, the app and our website use HTTPS. Access to order data is limited to the staff who process and ship orders.
Sharing
We do not sell personal information. Shipping details are shared with the carrier that delivers the parcel and, where required, with customs authorities for that shipment.
Contact
Questions or requests: sales@adorntrade.com.