Tell us which products you are asking about, your destination, quantity, timing, and any reference links. The store will review the request before confirming terms.
Questions about this catalogue
Is shipping free, and are import duties included?
Yes, on orders of $99 to $350 (goods value after discounts) shipped to the United States, Canada, the United Kingdom, all 27 EU countries, Switzerland, Norway, Australia, New Zealand and Mexico: the duty-paid shipping line is free, and import duties and VAT are already included, so the checkout total is the full landed cost and nothing is collected on delivery. Orders start at 1 piece, and you can mix materials to reach $99. Orders above $165 may be sent as several duty-paid parcels, still free of charge. Outside the $99–$350 range, the cart shows the shipping charge before you pay. Express couriers (DHL, UPS, FedEx) are never free.
Is shipping DDP, or will a courier ask me for import duty when the parcel arrives?
Not on these lines, and not below a declared value of $165 per parcel. The duty is already inside the freight figure you approve at checkout. On 23 September 2026 every one of the twelve destinations quoted returned three DDP (duty-paid) lines out of three.
What happens above $165?
The duty-paid lines are withdrawn. What remains are express services on which the receiver settles duty on delivery, and those are labelled as duty-unpaid at checkout rather than presented as a landed cost. Each duty-prepaid line carries a declared-value ceiling per parcel; above it the checkout quotes express lines with duties payable on delivery.
Why $165 and not some other number?
It is the dollar approximation of the European Union threshold of EUR 150, above which a consignment needs formal customs clearance rather than the simplified route the duty-paid lines run on. It is a customs rule rather than a company policy, which is why it does not move when you ask.
Does DDP (duty paid) also mean VAT paid?
No. Duty is what the carrier settles on these lines. Import VAT, and how it is accounted for, depends on your country and on whether you are VAT registered. We state the duty position because that is the part these lines cover.
Is there a minimum order?
No. There is no minimum order quantity and no minimum order value. Every listing can be ordered from one piece, and the 1, 3 and 8 unit prices are printed on the listing itself.
Do I need a business licence, an EIN, a VAT number or a resale certificate to order?
A first order needs nothing extra at checkout: add the listings, choose the shipping line and pay online straight away. Prices are public from the first visit, and every later order is paid online immediately. The full description is on the page about ordering without a trade account.
Do you supply a commercial invoice and a packing list?
Yes. Every paid order comes with a commercial invoice and a packing list in English: seller and buyer, one line per item with description, material, HS code, country of origin, quantity and unit price, and the invoice total. The link arrives in the payment confirmation email, and you can print it or save it as a PDF.
