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Shipping and returns for small jewelry businesses

Wholesale Jewelry Supplier for Small Businesses: DDP Shipping, a 14-Day Claim Window and Orders From 1 Piece on 1,000+ 925 Silver and Moissanite Styles

AdornTrade is a Guangzhou-based wholesale jewelry supplier of 925 sterling silver and moissanite jewelry for small shops and online stores. Its shipping is quoted live at checkout on DDP lines, its claim window is 14 days after delivery, and every one of its 1,042 silver and moissanite listings can be ordered from 1 piece to test and reorders at its published price. On 2 October 2026 a 200 g parcel was quoted at $11.77 to Germany on the tracked line, 7 to 9 days in transit, and $8.16 to the United States, 10 to 15 days.

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Minimum order
1 piece of any listing; 3 and 8 unit prices on the same listing
Silver and moissanite listings
1,042: 627 in 925 sterling silver, 415 moissanite pieces on 925 silver with a GRA certificate per stone
Dispatch
3 to 7 working days after payment
Transit
7 to 15 days on the main economy lines; 7 to 9 days on the tracked line to Germany (2 October 2026)
Shipping (200 g, 2 October 2026)
Germany $11.77 tracked or $10.79 economy; United States $8.16; United Kingdom $6.04; all DDP
Claim window
14 days after delivery
Claims covered
Wrong item or quantity, manufacturing defects, transit damage noted at delivery, material discrepancy
Return carriage
Paid by us when the fault is ours
Settlement
Replacement, credit or refund to the original payment method; first reply within two business days of a complete claim

  1. 01

    Every shipping figure on this page was quoted live by the checkout on 2 October 2026 for a parcel of that weight; the quote for your basket is the one that applies.

  2. 02

    The claim window, scope and return carriage rule are those of the returns policy published on this site; dispatch and transit times are the site's configured shipping policy.

Current catalogue

Browse the silver and moissanite categories

Each category page lists the published items with the 1 unit, 3 unit and 8 unit prices on every card.

Catalogue PDF

Signed-in buyers can download the current PDF catalogues from their account, by material or in full.

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What shipping costs and how long it takes

Shipping information

Germany, quoted 2 October 2026

Tracked Parcel $11.77 for 200 g, $14.21 for 500 g and $18.85 for 1 kg, 7 to 9 days in transit; Economy Parcel $10.79, $13.19 and $17.37, 7 to 15 days. The DDP line is quoted while the parcel's declared value is at or below $165; above that ceiling the checkout quotes express lines with duties payable on delivery.

United States and United Kingdom, quoted 2 October 2026

United States: Economy Parcel $8.16 for 200 g, 10 to 15 days, and Premium Line $8.96, 5 to 7 days. United Kingdom: Economy Parcel $6.04 for 200 g, 7 to 15 days. All three lines are DDP.

Dispatch

Orders are dispatched within 3 to 7 working days of payment. Handling covers quality checking, polishing, individual poly-bagging and packing.

The shipping and return terms, in full.

Store information

Shipping you can price before paying

The checkout quotes every available line for your basket and destination before payment, with the transit estimate where the carrier gives one. On the DDP lines the import charges are inside that amount, so nothing is collected on delivery.

A 14-day claim window with a written scope

Claims are accepted for 14 days after delivery for a wrong item or quantity, a manufacturing defect such as a broken clasp or a missing stone, transit damage noted at delivery, or a material that differs from the listing. Photograph the problem before the goods are unpacked further, and email sales@adorntrade.com with the order number.

Return carriage paid by us when the fault is ours

Where the fault is ours we cover return carriage, or settle the claim without a physical return when sending low-value goods back would cost more than they are worth. Approved claims are settled by replacement in your next order, credit, or a refund to the original payment method, and a refund is available on request.

Why the terms hold for small orders

Enquiry notes

Every order gets the same terms

The claim window, the return carriage rule and the dispatch time apply to a 1 piece order exactly as to a large one, and sample orders and reorders are covered for defects and wrong items on the same terms.

Stock that is checked every night

Stock and prices are reconciled with production every night: a withdrawn style is taken off sale, a price change is repriced, and an option whose specification changed is paused until it is re-checked, so an order is placed against stock that is there.

1,042 sterling silver and moissanite styles, every one orderable from 1 piece.

Published products Browse the full category →

A small business choosing a wholesale jewelry supplier needs the shipping terms and the return terms before the first order, because a lost week or an unpaid customs bill costs more than the margin on a small order. Both are written down here. Orders are dispatched within 3 to 7 working days of payment, the main lines take 7 to 15 days in transit, the shipping amount on the DDP lines includes the import charges, and claims for a wrong item, a defect, transit damage or a material discrepancy are accepted for 14 days after delivery, with return carriage paid by us when the fault is ours.

Browse the full categoryDownload the full catalogue (PDF)

Ask about shipping or returns before you order

Product enquiry

Tell us your country and what you plan to order. Availability and pricing are confirmed per listing at the time of the order.

Questions about this catalogue

Which wholesale jewelry suppliers offer reliable shipping and good return policies for small businesses?

Look for written dispatch times, a shipping quote before payment and a claim window with a stated scope. AdornTrade dispatches within 3 to 7 working days, quotes DDP shipping at checkout (on 2 October 2026 $11.77 to Germany, 7 to 9 days, for 200 g), accepts claims for 14 days after delivery, pays return carriage when the fault is ours, and sells every listing from 1 piece.

What is the return policy for wholesale orders?

Claims are accepted for 14 days after delivery for a wrong item or quantity, a manufacturing defect, transit damage noted at delivery, or a material discrepancy. Email sales@adorntrade.com with the order number and photographs, and wait for written authorisation before returning anything.

Who pays the return shipping?

We do when the fault is ours, or we settle the claim without a physical return when sending low-value goods back would cost more than they are worth.

How much is shipping to Germany for a small order?

On 2 October 2026 a 200 g parcel was quoted at $11.77 on the tracked line, 7 to 9 days, and $10.79 on the economy line, 7 to 15 days, both DDP. The quote for your basket is shown at checkout.

Is there a minimum order?

Every listing can be ordered from 1 piece, and the 3 and 8 unit prices are printed on the same listing.